-We require someone of legal age under local licensing laws to be present at the delivery address to sign for acceptance of the goods.
-Goods are dispatched by a third party courier and their terms and conditions apply.
-Whisky is sent entirely at the customers own risk as we are unable to guarantee safe delivery.
United Kingdom - DPD
Standard delivery within the UK is provided by DPD. On average this is a 48 hour delivery service, however, cannot be guaranteed.
On the day of delivery the customer will receive a text or email from DPD with a 2 hour delivery time slot, and the opportunity to re-schedule at a more convenient time or address.
Occasionally this service can take up to 72 hours. If you still haven't received your order after this time period please contact us immediately for us to investigate the issue.
International - UPS
Standard delivery to Europe and the Rest of the World is provided by UPS. This service can take between 5-14 working days (depending on destination country) and is fully tracked and insured.
If you still haven't received your order after this time period please contact us immediately for us to investigate the issue.
To see if we can ship to your country please check the UPS International Alcohol Shipping Guide.
We are able to ship to the following states only:Alaska*
*Delivery only available to major cities.
**Please allow an additional 3-5 working days.
(Please note if the state is NOT included, we are currently unable to deliver to this location at present. These are changing frequently so please check back again or email us and we will do our best to assist you in finding another way to ship to you.)
Old and Rare Whisky pay in full any/all UK Excise Duty on all goods shipped to international markets. The customer is wholly responsible for any/all local customs, import duties, and taxes relating to the goods shipped.
Old and Rare Whisky, where appropriate, will complete a customs declaration form declaring ‘Specialist Malt Whisky, No Commercial Value’ and stating replacement value. However, customers may be liable for taxes/duties in their own countries.
Upon making an order the customer is confirming to Old and Rare Whisky that there are no import restrictions applying to our goods and that all goods shipped to the customer are being legally imported to the destinations local market, tax and duty paid. The customer shall indemnify Old and Rare Whisky from and against the costs of any claim against Old and Rare Whisky arising from a breach of the customer’s warranty as stated above.