Standard delivery within the UK is provided by DPD, on average, this is 48 Hour delivery service, Monday - Friday, however, cannot be guaranteed. All customers will receive a text or email from DPD with a 2 Hour delivery time slot, and the opportunity to re-schedule at a more convenient time or address. Occasionally this service can take up to 72 Hours, however, please contact us immediately after 72 Hours if you have not heard anything.
Standard delivery within the EU is within 5-7 working days and is fully tracked and insured. This is a tracked service. The courier company we use for EU deliveries is UPS.
Outside UK & EU
Delivery times for bottles outwith the UK & EU vary between 5 - 14 working days. This service is fully tracked and insured. The courier companies we use for International deliveries are UPS, Fedex, and DHL.
We want you to be absolutely delighted with your purchase, however if you are not completely satisfied then please return your purchase in the original, unopened packaging within 14 days for a full refund.
Our Returns Address is:
Old & Rare Whisky
9a Cathcart Place