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Delivery & Returns

United Kingdom

Standard delivery within the UK is provided by DPD, on average, this is 48 Hour delivery service, Monday - Friday, however, cannot be guaranteed. All customers will receive a text or email from DPD with a 2 Hour delivery time slot, and the opportunity to re-schedule at a more convenient time or address. Occasionally this service can take up to 72 Hours, however, please contact us immediately after 72 Hours if you have not heard anything.

Our premium service which is normally delivered the next working day within the UK for orders received before 12am Monday - Thursday. However we cannot guarantee next working day delivery. For packages required by a specific date, or for those of higher value, we strongly recommend the extra cost of the Premium service.

*Christmas Delivery Cut off 2019*

Orders to UK mainland addresses must be placed before 11am on Friday 20th December with Premium Delivery.

European Union

Standard delivery within the EU is within 5-7 working days and is fully tracked and insured. This is a tracked service. The courier company we use for EU deliveries is UPS.

Outside UK & EU

Delivery times for bottles outwith the UK & EU vary between 5 - 14 working days. This service is fully tracked and insured. The courier company we use for International deliveries is UPS, Fedex, and DHL.

 

Returns

We want you to be absolutely delighted with your purchase, however if you are not completely satisfied then please return your purchase in the original, unopened packaging within 14 days for a full refund.

Our Returns Address is

Old & Rare Whisky 

22 Battlefield Rd

Glasgow

G429QH